General Terms and Conditions

1. INTRODUCTION AND ACCEPTANCE

These General Terms and Conditions ("Terms") govern your use of the Arrissa.trade platform ("Platform"), AI analysis services, and all related services provided by Arrissa Pty Ltd ("Arrissa", "Company", "we", "us", or "our"). By accessing, registering for, or using our Platform, you ("User", "you", or "your") agree to be bound by these Terms.

Arrissa.trade is a representative of Asher Global Group (Pty) Ltd, FSP License No. 54565. All financial services are rendered under proper supervision and regulatory compliance.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and any additional terms that may apply to specific services.

2. PLATFORM SERVICES

2.1 AI Analysis Services

Our Platform provides AI-powered market analysis and insights for various financial instruments including but not limited to forex, commodities, indices, and cryptocurrencies. These analyses are generated using advanced algorithms and machine learning technologies.

2.2 MT5 Integration

The Platform facilitates trading through MetaTrader 5 (MT5) integration. Users can connect their MT5 accounts to access our analysis directly within their trading environment.

2.3 Educational Content

We provide educational materials, market insights, and analysis tools designed to help users understand market dynamics and make informed decisions.

3. USER REGISTRATION AND ACCOUNTS

3.1 Account Creation

To access our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Eligibility Requirements

• You must be at least 18 years of age
• You must have the legal capacity to enter into binding agreements
• You must not be restricted from using our services under applicable laws
• You must provide valid identification and verification documents when requested

3.3 Account Security

You are solely responsible for maintaining the security of your account. You must immediately notify us of any unauthorized access or security breaches. We are not liable for losses resulting from unauthorized account access due to your failure to maintain adequate security.

4. FINANCIAL RISKS AND DISCLAIMERS

4.1 No Guarantees

No returns are guaranteed, and past performance is not a reliable indicator of future outcomes. Our AI analysis and market insights do not guarantee profitable trading results.

4.2 Independent Decision Making

All trading decisions are made independently by you. The information provided is for general informational purposes only and does not take into account your personal objectives, financial situation, or needs.

5. PLATFORM USAGE RULES

5.1 Permitted Use

You may use our Platform solely for lawful purposes and in accordance with these Terms. You agree to use the services responsibly and ethically.

5.2 Prohibited Activities

• Using the Platform for any illegal or unauthorized purpose
• Attempting to gain unauthorized access to our systems
• Interfering with or disrupting the Platform's functionality
• Reverse engineering or attempting to extract source code
• Creating multiple accounts to circumvent restrictions
• Sharing account credentials with third parties
• Using automated systems without explicit permission
• Engaging in market manipulation or fraudulent activities

6. INTELLECTUAL PROPERTY

6.1 Our Rights

All content, software, algorithms, and materials on the Platform are owned by Arrissa Pty Ltd or our licensors. This includes but is not limited to AI models, analysis tools, user interfaces, and proprietary trading algorithms.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to use our Platform solely for its intended purpose. This license may be revoked at any time without notice.

6.3 User Content

You retain ownership of any content you submit to the Platform. However, by submitting content, you grant us a worldwide, royalty-free license to use, modify, and display such content in connection with our services.

7. PRIVACY AND DATA PROTECTION

7.1 Data Collection

We collect and process personal data in accordance with our Privacy Policy. This includes information necessary for account verification, service provision, and regulatory compliance.

7.2 Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

7.3 Third-Party Sharing

We may share your information with third parties as necessary for service provision, regulatory compliance, or as otherwise described in our Privacy Policy.

8. FEES AND PAYMENTS

8.1 Service Fees

Fees for our services are clearly displayed on the Platform. We reserve the right to modify our fee structure with appropriate notice to users.

8.2 Payment Terms

All fees are payable in advance unless otherwise specified. Payments are processed through secure third-party payment processors.

8.3 Refund Policy

Refunds are provided in accordance with our published refund policy. Due to the nature of financial services, certain fees may be non-refundable.

9. LIMITATION OF LIABILITY

9.1 Service Availability

We strive to maintain continuous service availability but do not guarantee uninterrupted access. We are not liable for losses resulting from service interruptions, technical issues, or market conditions.

9.2 Third-Party Services

Our Platform may integrate with third-party services (such as MT5). We are not responsible for the performance, availability, or security of these third-party services.

9.3 Maximum Liability

Our total liability to you for all claims arising from or related to these Terms shall not exceed the amount of fees paid by you to us in the twelve months preceding the claim.

10. INDEMNIFICATION

You agree to indemnify and hold harmless Arrissa Pty Ltd, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of the Platform
• Your violation of these Terms
• Your trading activities and decisions
• Any content you submit to the Platform
• Your violation of any third-party rights

11. TERMINATION

11.1 Termination by You

You may terminate your account at any time by following the account closure procedures outlined on the Platform or by contacting our support team.

11.2 Termination by Us

We may suspend or terminate your account immediately if you violate these Terms, engage in prohibited activities, or for any other reason at our sole discretion.

11.3 Effect of Termination

Upon termination, your access to the Platform will cease, and any outstanding obligations will remain in effect. Certain provisions of these Terms will survive termination.

12. REGULATORY COMPLIANCE

12.1 Licensing and Supervision

Arrissa.trade operates as a representative of Asher Global Group (Pty) Ltd, which holds FSP License No. 54565. All financial services are provided under appropriate regulatory supervision.

12.2 Compliance Obligations

We are committed to complying with all applicable financial services regulations. Users must also comply with all applicable laws and regulations in their jurisdiction.

12.3 Reporting Requirements

We may be required to report certain activities to regulatory authorities. By using our services, you consent to such reporting as required by law.

13. DISPUTE RESOLUTION

13.1 Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa, without regard to conflict of law principles.

13.2 Dispute Resolution Process

Any disputes arising from these Terms or your use of our services should first be addressed through our internal complaint resolution process. If unresolved, disputes may be referred to appropriate regulatory bodies or resolved through binding arbitration.

13.3 Jurisdiction

Any legal proceedings shall be conducted in the appropriate courts of South Africa, and you consent to the jurisdiction of such courts.

14. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Material changes will be communicated to users through the Platform or via email. Continued use of our services after such modifications constitutes acceptance of the updated Terms.

15. GENERAL PROVISIONS

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms for specific services, constitute the entire agreement between you and Arrissa Pty Ltd.

15.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce such provision in the future.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations without restriction.

16. PROFESSIONAL ADVICE DISCLAIMER

The information and analysis provided through our Platform are for general informational purposes only. They do not constitute personalized investment advice and should not be relied upon as the sole basis for investment decisions.